Overdue payments

This is an example of a typical job. Yours will have its own detail.

By hand

Overdue payments, by hand: someone checks which invoices are past due, decides who to remind, writes each email and keeps track of who has promised to pay. It's awkward work, so it tends to wait until the end of the month.

With Logitomic

With Logitomic, reminders go out at the points you choose, payments are matched to invoices as they arrive, and your team is told when an account needs a phone call.

The steps

  1. Invoice falls due
  2. Payment checked against the invoice
  3. Reminder sent
  4. Follow-ups at the points you choose
  5. Paid, and the reminders stop
  6. Still unpaid, and your team decides what's next

Where your team stays in

Your team decides when a reminder becomes a phone call, and what to say. The relationship with each customer stays with you.

What we'd need from you

  • How you invoice, and where payments arrive.
  • How and when you remind people now.
  • Any customers you'd rather deal with personally.

Questions about this job

Can some customers be left out?

Yes. Anyone you'd rather speak to yourself is kept off the reminders.

What about a customer who has promised to pay?

Your team notes the date they gave, and the reminders wait until then.

How does it know someone has paid?

Each payment is matched to its invoice as it arrives, and the reminders for that invoice stop.

All examples

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Tell us about a job

Tell us what's taking up your team's time. We'll talk it through and see whether we can help.