What is managed process automation?

Managed process automation is a service where a provider builds the automation or tool that does a repeated job, then runs and maintains it for a monthly fee. You get the job done. The provider looks after the system that does it.

Other ways to get a job automated

How the four routes compare, one route to a row
RouteWho builds itWho runs and maintains itHow you payHow well it fits your processWhen the job changes
Managed process automationThe providerThe providerA monthly feeBuilt around your jobThe provider changes it
An agency or consultantThe agencyUsually you, sometimes with a support contractA fee for the build, then any supportBuilt around your jobA new piece of work, or you change it yourselves
Off-the-shelf softwareThe software company, for all its customersYou, on the vendor's productA subscriptionYou adapt your process to the productYou wait for the product to change, or work around it
Building it in-houseYour own peopleYour own peopleThe cost of building and maintaining it yourselvesBuilt around your jobYour own people change it

When it suits

  • The job is done the same way, over and over.
  • You'd rather have the job done than build and look after a system yourselves.

When something else suits better

  • If a product already does the job well, use it.
  • You want a system your own people run and change. Building it in-house, or having an agency build it, suits that better.
  • The work is different every time. Automation suits work that repeats.

How Logitomic does it

Logitomic builds and runs process automation for you. We build it at our cost, you see it working, and you only sign up if you like it.

How it works has the four steps, and the FAQ covers cost and commitment.

What's the job you'd hand over first?

Tell us about a job

Tell us what's taking up your team's time. We'll talk it through and see whether we can help.